Privacy policy
Privacy Policy
Last updated: October 28, 2025
Findoraz.com operates this store and website (the “Services”), powered by Shopify, to deliver a smooth, secure, and personalized shopping experience. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit, use, make a purchase, or otherwise communicate with us.
If anything in our Terms of Service conflicts with this Privacy Policy, this Privacy Policy controls regarding the collection, processing, and disclosure of personal information. By accessing or using the Services, you acknowledge you’ve read and understand this Privacy Policy.
Personal Information We Collect or Process
“Personal information” means data that identifies or can reasonably be linked to you or another person. It does not include anonymized or de-identified data. Depending on your location and how you use the Services, we may collect:
- Contact details: name, address, billing/shipping address, phone, email.
- Financial information: card and account numbers, payment method, transaction details, confirmations.
- Account information: username, password, security questions, preferences, settings.
- Transaction information: items viewed, cart/wishlist actions, purchases, returns, exchanges, cancellations, history.
- Communications: content you provide when contacting support or interacting with us.
- Device information: device, browser, network details, IP address, unique identifiers.
- Usage information: how and when you navigate and interact with the Services.
Personal Information Sources
- Directly from you (account creation, purchases, support requests, other submissions).
- Automatically via cookies and similar technologies when you visit or use the Services.
- Service providers acting on our behalf (e.g., payments, analytics, fulfillment, IT).
- Partners or other third parties, where permitted by law.
How We Use Your Personal Information
Provide, Tailor, and Improve the Services
We use your information to perform our contract with you and deliver core features: process payments and orders, remember preferences, manage your account, arrange shipping and returns, enable reviews, and personalize your experience (e.g., recommendations).
Marketing and Advertising
We send marketing communications (email, SMS, postal mail) and display ads on our site and other sites based on your activity and interests. You can opt out at any time (see “Your Rights & Choices”).
Security and Fraud Prevention
We authenticate accounts, secure payments, detect and investigate fraudulent, illegal, unsafe, or malicious activity, and protect public safety. Keep your credentials confidential—do not share your username or password.
Communicating with You
We provide customer support, respond to inquiries, and maintain our relationship with you, including transactional messages about your account or orders.
Legal Reasons
We comply with applicable law and respond to valid legal requests; enforce or investigate potential violations of our terms or policies; and participate in discovery or legal proceedings where required.
How We Disclose Personal Information
- Vendors & service providers (e.g., IT, payments, analytics, support, cloud, fulfillment, shipping).
- Business & marketing partners to provide and measure personalized advertising across merchants and sites. Partners use data under their privacy notices; depending on your location, you may opt out of targeted advertising.
- At your direction or with consent (e.g., social login, shipping providers, integrations).
- Affiliates and corporate group for internal processing consistent with this Policy.
- Business transactions & legal (e.g., merger, bankruptcy) and to comply with law, enforce terms, or protect rights.
Relationship with Shopify
The Services are hosted by Shopify. Shopify collects and processes information about your access to and use of our store to provide and improve the Services. Information you submit may be transmitted to and shared with Shopify and other providers (including across countries) to operate and enhance the Services. Shopify may also use certain data from interactions with our store, other merchants, and Shopify itself to deliver enhanced features. In these cases, Shopify is responsible for processing and for responding to related privacy requests. See the Shopify Consumer Privacy Policy. You may also exercise certain rights via the Shopify Privacy Portal.
Third-Party Websites and Links
Our Services may link to third-party websites or platforms. Review their privacy and security policies before use. We are not responsible for the privacy, security, accuracy, or reliability of those sites. Content shared publicly (including on social networks) may be viewable by others without limitation.
Children’s Data
The Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority in your jurisdiction. If you’re a parent or guardian and believe a child provided personal information, contact us to request deletion. As of the Effective Date, we do not have actual knowledge that we “sell” or “share” personal information of individuals under 16 (as defined by applicable law).
Security & Retention of Your Information
We implement reasonable safeguards, but no method of transmission or storage is perfectly secure. Avoid sending sensitive data through unsecure channels. We retain personal information as needed to operate the Services, maintain your account, comply with legal obligations, resolve disputes, and enforce agreements.
Your Rights & Choices
- Right to Access / Know the personal information we hold about you.
- Right to Delete personal information we maintain about you.
- Right to Correct inaccurate personal information.
- Right of Portability to receive a copy or request transfer, subject to exceptions.
- Right to Opt Out of Sale/Sharing & Targeted Advertising (where applicable). We honor the Global Privacy Control (GPC) signal for the device/browser you use. Other “Do Not Track” signals are not recognized.
- Manage Communications: unsubscribe anytime using the link in our marketing emails. You may still receive transactional messages.
You can exercise rights where indicated on the Services or by contacting us (see “Contact” below). We may verify your identity before processing. You can designate an authorized agent with appropriate proof and verification. For Shopify-processed data and your applicable rights, visit privacy.shopify.com.
Complaints
If you have concerns about how we process personal information, please contact us first (see “Contact”). Depending on your location, you may also appeal our decision or lodge a complaint with your local data protection authority.
International Transfers
We may transfer, store, and process your personal information outside your country. For transfers from the EEA/UK, we rely on recognized mechanisms such as the European Commission’s Standard Contractual Clauses (or UK equivalents), unless the destination offers an adequate level of protection.
Changes to This Privacy Policy
We may update this Policy to reflect operational, legal, or regulatory changes. We will post updates here, adjust the “Last updated” date, and provide additional notice as required by law.
Contact
For privacy questions or to exercise your rights:📧 Email: support@findoraz.com
🏢 Address: 30 N Gould St Ste N, Sheridan, WY 82801, United States